Interzone Media | Zendesk Consulting
Want to make most of your Zendesk? Get in touch!
zendesk, consulting, deutsch, english, german, trigger, automation, help center, help desk
344952
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Zendesk

Beautifully simple Zendesk administration

Zendesk Consulting

Whether you have just signed up for Zendesk or you are already using it for a while, I can help you make most of it. If you have up to 5 agents I offer standard packages depending on whether you want to use your Help Center or not. If you have more agents or need a more specialised setup please contact me!

  • Help Desk
    • Setting up Trigger, Automations and Macros for up to 5 Agents
    • Mail forwarding
    • Email Template with your branding
    • Subdomain setup (e.g. support.yourdomain.com)
    • Users, Groups, Tagging
    • Facebook/Twitter integration

    Contact me!Contact me!

  • Help Center

    • same as the Helpdesk-plan, but with additional Help Center setup
    • Internal and External knowledge base
    • Your branding (logo, colours, fonts)
    • Setting up Sections, Categories and access rights
    • Google Analytics

    Contact me!Contact me!

Please get in touch if you need an individual setup or if you have any questions!

Why hire me?

I have over 20 years of professional IT experience in a variety of industries and positions. I have worked at Zendesk for over 3 years, were I have helped customers of all kinds and sizes to get most out of their help desks in order to service their own customers better and faster.